Identity-first security protects your vehicles from identity issuance to management to end-of-life
Where digital
trust happens
We help companies establish digital trust by securing every
machine and digital transaction with a trusted identity.
Our Mission
Build a connected society, rooted in trust, with identity-first security for every machine and human
With decades of cybersecurity experience, Keyfactor is trusted by more
than 1,500 enterprises across the globe. Meet the team that helps them
apply and control their cryptography in the right way.
OUR VISION
A hyper-connected world where every device, workload, and digital interaction is trusted and secure
Protect your brand with an end-to-end solution to issue and manage identities at scale, and enable secure over-the-air and on-location updates
Security by Design
Future-Proof Security
Easily manage and update roots of trust on vehicles and securely update software with a scalable and flexible PKI architecture
Supply chain security
Ensure only secured components are used with additional visibility in the supply chain to all components with managed identities and the APIs to make it easy
Our Story
From PKI consulting experts to leaders in
digital trust and identity-first security solutions.
Keyfactor’s roots date back to 2001. What began as a PKI consulting service has evolved into a comprehensive machine identity management platform. Over the years, our focus on empowering customers to protect and manage every machine identity hasn’t wavered. Along the way, we’ve brought together best-in-class companies, people, and technology.
Most recently, Keyfactor merged with PrimeKey, a pioneer in open-source public key infrastructure (PKI) and signing solutions. Bringing together the most widely used PKI and certificate authority (CA) software with end-to-end machine identity management empowers our customers to securely connect and authenticate every device, workload, and application across their business.
Meet Our Leadership Team
Meet the team that helps them move fast to establish digital trust at scale — and then maintain it.
Jordan Rackie
Chief Executive Officer
Jordan Rackie is the chief executive officer at Keyfactor. In this role, he is responsible for setting the company vision, driving both top and bottom-line results, and managing Board relations.
Jordan has led Keyfactor as CEO since May of 2019, directly following Insight Partner’s initial investment of $77 million into the business. During this time, Keyfactor has experienced award-winning hyper-growth and cultural achievement accolades. Jordan has championed and integrated multiple businesses into Keyfactor through M&A, including Sweden-based PrimeKey and Spain-based RedTrust. Jordan holds a keen interest in the joint-value creation between employee and employer, understanding that a great organizational culture and environment creates a force multiple for business success. Jordan is an expert in developing and leading modern go-to-market teams and strategy. His previous experience includes serving as senior vice president of global revenue at Tricentis, a globally recognized leader in software test automation and software quality assurance solutions, and chief revenue officer for QASymphony (which merged with Tricentis), ranked by Inc. magazine as the 8th fastest growing software business in the U.S. in 2017. He was also a sales leader and executive for Pardot (acquired by Salesforce).
Jordan was born, raised, and currently resides in Atlanta, along with his wife Amy, their son William, and their mini labradoodle, Charles. Jordan graduated from Georgia Tech with a Bachelor of Science in business management. In 2020, he earned the honor of being named a member of the Georgia Tech Alumni 40 Under 40. Outside of work, Jordan enjoys staying active (golf, tennis, boxing) and spending time with his family (traveling, day trips to the Georgia aquarium, time at the pool and lake), and leads by example as it relates to having a healthy work-life balance.
Tomas Gustavsson
Chief PKI Officer
Tomas Gustavsson has a MSc from KTH in Stockholm and has been researching and implementing PKI systems since 1994. He is the founder and developer of the open source enterprise PKI project EJBCA, a contributor to numerous open source projects, and a member of the board of Open Source Sweden. As a co-founder of PrimeKey, Tomas is passionate about helping users worldwide find the best possible PKI and digital signature solutions.
Chris Hickman
Chief Security Officer
Chris Hickman is the chief security officer at Keyfactor. As a member of the senior management team, Chris is responsible for establishing & maintaining Keyfactor’s leadership position as a world-class, technical organization with deep security industry expertise. He leads client success initiatives and helps integrate the voice of the customer directly into Keyfactor’s platform and capability set.
Prior to joining Keyfactor, Chris was Director of Technical Services at Alacris, an Ottawa based smartcard and certificate management company, which was sold to Microsoft and is now part of the Microsoft Identity Manager product suite. Chris has worked on PKI projects for organizations and firms including NATO, both the U.S. and Canadian Departments of Defense, Fortune 100 banks and financial institutions, manufacturers, insurance companies, telecommunication providers and retailers. He continues to be a trusted resource for enterprises looking to leverage digital certificates within existing portfolios and new product development.
Personal Highlights – Chris lives in Ottawa, Canada and enjoys traveling with his family, working on classic cars, and photography.
Gail Joyce
Chief People Officer
Gail is a global HR executive and strategic thinker with proven experience transforming people organizations and developing Human Resources & Employee Experience strategies aligned with business goals.
Gail’s focus at Keyfactor will be tapping into her 20+ years of human resources experiences to translate Keyfactor’s vision and business strategy into HR initiatives that support the hiring, onboarding, cultural well-being, talent optimization, and management of our rapidly expanding global organization.
Gail holds a bachelor’s degree in interpersonal communications with an emphasis on organizational behavior and business administration.
Outside of work:
Aside from enjoying time with family and friends, Gail is passionate about giving back to her surrounding communities. She currently resides on the Board at House of Champions, a non-profit organization here in Cleveland, Ohio.
Ellen Kindley
Chief Transformation Officer
Ellen Kindley is the change agent for growth at Keyfactor — specializing in all things strategy, process, data management & analytics, and internal technologies. At its core, the business transformation team is tasked with advancing the value creation agenda of Keyfactor by converting strategy into measurable plans and well-executed implementation.
Ellen is passionate about laying the foundation on which SaaS startups can scale and grow – always striving to be the driving force for productivity improvement. Every step is data-driven as she sets initiatives and priorities, evaluates gaps and executes improvements.
Ellen previously operated as the head of Business Operations at QASymphony where she helped successfully set the stage for hyper-growth which included multiple rounds of funding and eventually a merger with industry leader Tricentis.
Ellen holds a B.S. in Accounting and Legal Studies from the College of Charleston in Charleston, SC.
Scott Meyerhoff
Chief Financial Officer
Scott Meyerhoff joined Keyfactor in 2024 as chief financial officer (CFO). Before Keyfactor, he was CFO at EmployBridge and InComm, overseeing its finance, accounting, and FP&A teams. During his tenure with these companies, Meyerhoff completed multiple public debt and equity offerings, raising in excess of $1 billion. He has also played a key role in over 100 mergers and acquisitions and has led two successful Initial Public Offerings.
Prior to joining InComm, Meyerhoff was employed in executive capacities at multiple companies, including Arthur Andersen, Intercept, Infor Global Solutions, and The Intersect Group. Under his direction, The Intersect Group was named to the prestigious Inc. 5000 List in 2010. In 2018, he was named “CFO of the Year” by the Atlanta Business Chronicle.
Meyerhoff attended Pennsylvania State University, where he earned a degree in accounting. He lives in Atlanta, Georgia.
Dan Michael
Chief Sales Officer
Dan Michael is the chief sales officer at Keyfactor focusing on driving revenue growth globally. In this role, he is responsible for supporting Keyfactor’s enterprise field sales engine, which includes sales, sales engineering, and sales development. He facilitates a benefit-oriented selling motion aimed at solving the critical challenges plaguing today’s markets.
His most recent infrastructure software sales experience includes HashiCorp and Hortonworks. As a former entrepreneur, Dan always prioritizes the best interests of the companies with whom he does business.
Martin Musierowicz
Chief Revenue Officer
Martin Musierowicz is responsible for leading the strategic design and execution of Keyfactor’s global go-to-market operations, including direct and channel sales, marketing, and global services.
Most recently, Musierowicz spent seven years as part of the senior executive team that took Atlassian through its IPO. As head of global channels, he grew the company’s partner reseller program from $30M to over $1B in bookings. Musierowicz’s responsibilities included scaling and establishing Atlassian operations in the Americas, and growing its EMEA presence in Amsterdam and London, as well as across APAC in Tokyo and Seoul. Prior to Atlassian, Musierowicz held executive sales and operation roles at Alfresco (acquired by Hyland) where he led global growth from $0 (pre-product) to just over $100M in annual recurring revenue.
Ted Shorter
Chief Technology Officer & Co-Founder
Ted Shorter is the Chief Technology Officer and co-founder at Keyfactor. Responsible for Keyfactor’s Intellectual Property development efforts, Ted helps align Keyfactor’s focus with the changing security landscape, ensuring our clients understand the importance of crypto-agility.
Ted has worked in the security arena for over 25 years, in the fields of cryptography, Public Key Infrastructure, authentication and authorization, and software vulnerability analysis. His past experience includes 10 years at the National Security Agency, a master’s degree in computer science from The Johns Hopkins University, and an active CISSP certification.
Personal Highlights – Ted lives in Akron, Ohio with his wife Marcie and two sons Christopher and Caleb. Ted is an accomplished musician and played in a rock band for a number of years in Baltimore, MD. He is a passionate sports fan, and actively follows baseball, football and various forms of auto racing. Ted has held notable speaking engagements at RSA 2005 – San Francisco, RSA Power Days – Chicago & New York, and FDIC Threat Briefing – Washington, DC.
Brandon Tubandt
Chief Customer Officer
Brandon Tubandt is Keyfactor’s Chief Customer Officer. In this role, he leads Keyfactor’s global customer strategy and operations, ensuring that every Keyfactor customer realizes the total value of the company’s security solutions.
Brandon is an industrial engineer by trade and was most recently a senior leader at PowerPlan. Responsible for ensuring overall customer success, he leveraged his years of technical and consulting experience in a complex software environment to develop successful customer-based programs while also maintaining a strong focus on building effective teams, particularly through periods of rapid growth and change.
Personal Highlights: Brandon was born, raised, and currently resides in Atlanta, GA, with his wife Kathryn and daughters Caroline and Elizabeth. He is a graduate of Georgia Tech with the highest honors and enjoys running, golf, following Atlanta sports, and spending time outdoors with his family.
Jamie Walker
Chief Marketing Officer
Jamie Walker is the Chief Marketing Officer at Keyfactor. In this role, she is responsible for driving growth, brand awareness, and value creation.
Jamie is a results-oriented marketer known for accelerating revenue at scaling software firms. Passionate about mentorship and team-building, she excels in driving marketing transformations by leveraging people, process, and technology for hyper-growth.
Previously, Jamie spearheaded demand marketing efforts, including client up-sell, digital strategies, testing optimization, account-based marketing, field marketing, and channel marketing, across multiple high-growth SaaS companies before joining Keyfactor.
Jamie holds a B.A. in Psychology from Saint Mary’s University in Halifax, Nova Scotia.
Daniel Rodríguez
General Manager, Redtrust
Daniel Rodríguez is the general manager at Redtrust, Keyfactor’s Spain-based company. In this role, he is responsible for leading, managing and expanding both the Redtrust team and the product.
Daniel began his career at Redtrust in a technical role focused on cybersecurity and cryptography, growing into one of the company’s first product creators. Redtrust delivers a digital identity tool that provides centralized management for certificates and digital signatures. Daniel has many years of experience as a developer in the banking and public administration sectors. His technical background provides the business with a very strategic point of view which guarantees the development of the business while being on the top of technology.
Personal Highlights: Daniel was born and bred in Barcelona. He has two children: Candela and Cosme and he loves cooking for both of them as they are his most honest food critics. He is a fan of teamwork, skating, snowboarding and astronomy, but thinking about how he could challenge cybersecurity is what he probably likes the most.
Magnus Andrén
Executive Vice President, Engineering and Managing Director, Sweden & Germany
Magnus Andrén
Executive Vice President, Engineering and Managing Director, Sweden & Germany
Find me on linkedinMagnus Andrén holds a MSc in Computer Science and Engineering from Linköping University. He joined PrimeKey in 2016 with a background in Telecom. Magnus has previously worked in different management roles close to software development at companies like Ericsson, Basware, Enea Software, and Tilgin.
Personal Highlights:
Outside of work Magnus is an enthusiastic cyclist, mostly mountain biking, and skier. Interests he shares with the rest of his family including his wife and two sons. Magnus is based in Stockholm, Sweden.
A look at our history
Here is a brief look at our history — from our roots in open-source
software and consulting to delivering PKI and machine identity
management for more than 1,500+ customers across 70 countries.
Early Days
2001-2006
Keyfactor (then CSS) is founded by Ted and Kevin as a PKI consultancy. Tomas Gustavsson invents EJBCA, an open-source PKI platform, and starts PrimeKey as a consultancy for EJBCA.
Innovation
2007-2014
PrimeKey launches SignServer, an open-source code and document signing solution, and introduces groundbreaking EJBCA Appliance.
Shift to Cloud
2014-2018
Keyfactor shifts from consulting to SaaS-delivered PKI and certificate lifecycle automation software. PrimeKey acquires U.S. based C2 and releases EJBCA and SignServer Cloud on Azure and AWS.
Acceleration
2019-2021
Insight Partners invests $77 million in Keyfactor and acquires Spain-based Redtrust in 2019. In 2021, Keyfactor announces industry-first merger with PrimeKey fueled by a $125 million growth round.
Global Scale
2022+
Keyfactor reaches 1,000+ customers across 70 countries and introduces an open-source community for developers and security professionals.
Industry Awards
Our Locations
North America HQ
6150 Oak Tree Blvd Suite 200 Independence, Cleveland, Ohio 44131
European HQ
Sundbybergsvägen 1, 8th floor, SE-171 73 Solna, Stockholm, Sweden
Redtrust HQ
Carrer d'Ausiàs Marc 7, 1a Planta, Barcelona, Spain
Keyfactor Labs
Krantzstrasse 7, Building B42, 52070 Aachen, Germany
US South
400 Galleria Pkwy Suite 1000, Atlanta, Georgia 30339
US West
950 Tower Lane, Suite 1535
Foster City, California 94404
UK
London, United Kingdom
France
Paris, France
Crypto Workshop
Melbourne, Australia